Flagship product
Group Housing Desk
Professional group housing coordination for hotels that need accurate rooming lists, reservation updates, and inventory support without adding another full-time coordinator.
24-hour turnaround target
Passkey support
CRS / PMS updates
Built for hotels
Reliable group support
Designed to remove repetitive group housing work from front desk teams and reduce the need for dedicated coordination overhead.
Rooming list entry
Reservation updates
Group block management
Operational support
What’s included
Reliable support for the tasks that slow hotel teams down
Rooming lists
Entry and updates completed quickly and consistently.
Reservation changes
Ongoing adjustments handled without creating extra front desk work.
Inventory accuracy
Cleaner synchronization across Passkey, CRS, and PMS workflows.
Why it matters
Group reservations create expensive friction when they are managed manually
Front desk teams get pulled into administrative work instead of guest service.
Rooming list errors create avoidable operational stress.
Inventory mistakes can affect availability and reporting.
Hiring a dedicated coordinator can be much more expensive than outsourced support.
Ideal for
Who Group Housing Desk is built for
Convention hotels with frequent room blocks
Resorts managing event-related stays
Properties using Passkey for coordination
Teams that need support without another hire
Ready to reduce group housing friction?
Let’s talk about your current workflow
A quick conversation is enough to understand the current process, pain points, and whether Group Housing Desk is a fit.